Keeping employees connected: A closer look at Avaya IP Phones, soft clients and plug-ins

Although many SIP-compatible IP phones and soft clients work with SCS, you may want to consider choosing one or more of these advanced products from Avaya. SCS provides plug-and-play capabilities with all supported clients (dramatically simplifying moves, adds and changes) and have been fully tested for performance and interoperability quality.

Avaya IP Phones


1200 Series IP Deskphones: An innovative portfolio of Avaya IP Phones that include multiple soft keys, integrated speakerphone, advanced audio quality, headset support and an integrated Ethernet switch.
Polycom SoundPoint Avaya IP Phones: Offer multiple soft keys, integrated speakerphone, superb HD (High Definition) audio technology, and integrated Ethernet switches to suit all types of business users and call volumes.

Polycom SoundStation portfolio: Offers features such as full-duplex technology and the latest advances in echo cancellation and HD audio to deliver remarkable voice quality and superior performance for executive offices, conference rooms and boardrooms. The SoundStation 6000 is ideal for small to medium-sized conference rooms, while the 7000 model is a good fit for executive offices, medium to large conference rooms and boardrooms.

Softphones and application plug-ins
Avaya 3456 UC Client: A contact centric, feature-rich soft phone that allows remote and teleworkers to stay connected. Calls and availability are managed with a comprehensive suite of carrier-grade voice, video, IM and presence features. An intuitive user interface means it’s easy for novice users to make and receive calls, initiate and record voice/video conferencing, and communicate in real time using instant messaging.

Avaya Plug-In 3457 for IBM® Lotus Notes®/Sametime: Brings Avaya IP Phone functionality to a user’s IBM Lotus Notes/Sametime environment, allowing them to make, receive and transfer phone calls without having to leave the Lotus application. In addition to full call-handling capabilities, the Lotus Client also provides users with easy access to their voicemail Avaya Plug-In 3458 for Microsoft® Office Outlook®: Offers communication integration within a user’s Microsoft Outlook environment, allowing them to easily import their address book into or from their contact list and dial directly from the application. They can even establish a call from manual entry, redial, drag and drop, contacts, inbox, profile or directly from an email message.