Everything You Need to Know about Voice and Conferencing - A Beginners Guide

To improve communication within your enterprise and to clients outside, it’s best to have voice and video communication integrated. Have your phone network integrated with your computer network and make it easy for your employees and colleagues to route the customer to the best possible solution with a rapid success rate.

IP technology is really advanced and its lets you add new employees, new branches, new workers, etc, as and when your business expands. Making your business succeed is far easier when your team has all the communication solutions it needs.

Bring it all together:

A business uses a wide array of tools to function smoothly. These include, calendar, internet, email, fax, phone systems, messaging, and many more applications. We need all of these to make sure that the business runs without any hiccups. Wouldn’t it be a miracle if all of these applications were integrated into a single solution? It would helps us performs loads of tasks with increased efficiency:

• With the help of voice, video and data conferencing facilities, you can conduct meetings with your team from anywhere in the world.
• Help team members locate each other easily.
• Use wireless devices to get important information when needed.
• Direct your customers to the appropriate person without wasting any time.
• Give employees the freedom to work from anywhere they want.
• Expand your business and add new employees and branches without any added hassle or cost.
• Protect your business completely from any security threats or viruses.

To explore in detail how voice, video, and data conferencing make this happen, look below.

IP Telephony:

IP telephony uses your secure data network to integrate features like dial tone, conferencing, transfer, hold, and other basic features. Employees in your office can easily direct a customer to the right person, even if he was in a remote location as the system connects everyone.

Software:

Deploy a single user friendly system to enable the employees in your office to connect with each other through voice and video conferencing. This helps them arrange for meetings and share important information with clients and colleagues from across the world at a touch of a button.

Presence Solutions:

Presence solutions help your team determine who is online and who is not. This enables them to determine the availability or other colleagues and get access to their contact details and time of availability.


Unified Messaging:

Having to access different messaging folders to view your mails and messages is quite inconvenience. With the help of Unified messaging, have all these delivered to a single messaging folder – your email inbox.

Rich Media Conferencing:

Hold conference meetings with your colleagues and co-workers from across the world in different branches with the help of voice, video, and data conferencing. This feature provides efficient collaboration where everyone gets an equal chance to participate in the meeting.