PBX refers to private branch exchange, primarily used in business telephone systems to have multi line support for multiple members of staff.
A PBX system is a business telephone system
that will allow any phone in your company to be connected to the same
network, be it physically in the office or remotely at a separate
location. This type of system will allow you to have specific number
dial through to multiple staff members and allow you to transfer calls
between any members of staff on the system (usually for free).
Wednesday, August 15, 2012
An IP Phone (Avaya, Cisco), also called a VoIP Phone, is a Telephone with built in software that allows it to connect to a network. Instead of connecting to your phone line, it connects directly to the internet. IP telephones take advantage of the many features available on VoIP networks that are not possible on traditional phone lines. IP Telephones have more in common with smartphones than they do with older phones.
The IP phone is designed to work within the VoIP (Voice over IP) environment. In essence, the IP phone allows you to make telephone calls over the IP network, converging voice and data over the same connection as an alternative to the standard PSTN. Calls made on an IP phone traverse the Internet, or the private IP network of a particular company.
To operate effectively, IP phones rely on protocols such as SIP (session initiation protocol), SCCP (Skinny Client Control Protocol) or any other of various proprietary protocols. The IP phone can be as simple as a software-based softphone, or as complex as a purpose-built hardware device that will appear to look like an ordinary telephone or a cordless phone. When an analog telephone adapter is in place, the ordinary PSTN phone can be used as an IP phone.
There are specific elements that make up the IP phone, including the physical hardware, the STUN client, the DHCP client, the DNS client, the signaling stack, the RTP stack and codecs, including audio and video where appropriate.
The common features of the IP phone include caller ID; dialing using name or ID – this capability differs from speed dial as no number is actually stored on the client; locally-stored and network-based directories; conference and multi-party call; call park; preserving user name and number; applications; and call transfer and hold.
While the IP phone does require Internet access to make calls outside of the local area network (LAN), a compatible local PBX can be made available to handle calls to and from outside lines in the event the VoIP platform is not available. IP phones also depend on electricity for operation, but any risk of power outage can be mitigated with the installation of a UPS.
Friday, August 3, 2012
Cisco Voice Systems
TRC is regarded as top Cisco partner in Toronto, Canada. Browse through our site and learn more about the Cisco Voice/Data Solutions we carry. We also provide our services in Southern Ontario, Montreal, Calgary, and Vancouver. Also, we offer our services in many other Canadian and American market places with Cisco voice/video solutions.
Thursday, August 2, 2012
Cisco Unified Communications 300 | UC320W
Cisco Unified Communications 300
Introduction of Cisco UC320W
Get everything you need for business-class networking and voice communications across your entire company. Affordable and easy to use, the Cisco Unified Communications 300 Series lets you take advantage of IP telephony to reduce costs, boost productivity, and create a more collaborative company. It also includes built-in data and wireless support, plus advanced phone features such as voicemail and automated attendant.
Now you can replace your PBX or key system with a single, all-in-one network solution. Part of the Cisco Small Business product family, this solution is easy to set up and manage but flexible enough to grow and change along with your business.
Cisco Unified Communications 300 Series supports:
- Voice: Telephone call processing, voicemail, automated attendant, and conferencing are included
- SIP Trunking: Reduce telecommunications costs with Session Initiation Protocol (SIP) Trunking
- Integrated Wireless: 802.11 b/g/n wireless access point for wireless data and wireless desktop telephone support
- Built-in Routing and Switching: Integrated 10/100/1000 routing and 4-port 10/100/1000 switch
- Growth: Add inexpensive switches and Cisco SPA Series IP Phones as your
- siness environment
- Web-based management for easy phone changes
- A return on your investment as your business grows and evolves
- Peace of mind with the reliability you expect from Cisco