Thursday, June 17, 2010

ShoreTel Keeps Communications Healthy at Busy Clinic

Authored by: Gina Jacobs, Senior Director, Marketing Communications, ShoreTel

A highly connected world requires highly efficient communication connections. ShoreTel’s brilliantly simple solutions are not only eliminating IT complexity, but they’re helping to keep people connected and communicating, regardless of industry, market segment or geographical location.

An excellent example of this is in the healthcare industry. A recent article in Health Management Technology, highlighted the case of Urban Health Plan, a community health center in the South Bronx faced with an outdated and failing phone system.

Working with Lou Person from ShoreTel reseller, Brightstack, the health center discovered first hand the brilliant simplicity of ShoreTel when a power failure brought the old system down and Brightstack helped deploy ShoreTel from scratch over a weekend and under emergency conditions.

Delighted with both the product and the service, the health center now has implemented ShoreTel’s highly cost-effective yet state-of-the-art contact center, added video conferencing and is improving communications across all sites so that patients receive the best possible care when they need it.

For more information on how ShoreTel can help your organization stay constantly connected, contact your local ShoreTel reseller today.

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