Avaya IP Office 8.0 has full backwards compatibility with Nortel BCM and includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application). It has an ability for users to manage their own calls is supplied through a simple GUI (Phone Manager). Phone Manager functionality can be enhanced through simple licensing and to support IP softphones. Avaya IP Office Version 8.0 will also help extend the deskphone/desktop UC feature set out to the mobile environment while you are on the go. IP Office Release 8.0 has advanced IP-based features such as built-in ACD, built-in conference bridges, and the systems are very modular and scalable. It also has web-based UC features - presence, IM, conferencing, federated contact lists, voicemail and more that can be integrated into Outlook Express.
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